"I used to cycle through disbelief, shame, anger. Now I just show compassion and move on," she added.

I’ve heard this happening myself while in the waiting room for my doctor. The person first didn’t want a nurse practitioner, but a doctor. She was presented with options. Then she wanted a doctor that went through medical school in the US. More options were given. Then she wanted a doctor that wasn’t a woman. Finally, she wanted a doctor that was white.